[ 01 // about techpulse ]
Born in the bayou.
Forged in the cloud.
TechPulse started as a Louisiana MSP in 2009, and it still runs one. Today we also build software for MSPs on HaloPSA, from Youngsville, Louisiana and Medellín, Colombia.
2009
Founded in Louisiana
450+
HaloPSA implementations
2
Offices: Youngsville and Medellín
[ 02 // the story ]
From one MSP to a playbook for all of them.
2009
A Louisiana MSP
TechPulse opens as a small managed service provider in Louisiana.
HaloPSA
An original onboarding partner
One of the original authorized HaloPSA onboarding partners. 450+ implementations since.
2021
The Invoice Bootstrapper
A PowerShell tool for getting our Pax8 invoices into HaloPSA. It grew up into BillingBot.
Medellín
TechPulse LATAM
Our Colombian operation brings on 20 people in its first year.
Today
QuantumOps and BillingBot
Two products, a services team, and the MSP that still tests everything first.
[ 03 // what we do ]
Products, plus the people who set them up.
Software for MSPs on HaloPSA, and the services to get you there.
QuantumOps
The AI service desk layer for HaloPSA: triage, research, dispatch, phones and insights. Dispatches, replies, merges and status changes wait for a person.
BillingBot
Distributor invoices billed through HaloPSA, prorates and arrears included, coded for QuickBooks Online or Xero.
HaloPSA onboarding and consulting
We don’t just implement Halo, we tune it: migrations, workflows, automation and four weeks of check-ins after go-live.
Software integration
Connecting HaloPSA to the rest of your stack with custom integrations, API work and PowerShell automation.
Strategic procurement
Procurement that helps you buy the right technology at the right price as you scale.
White-label dispatch and support
Ticket handling, monitoring and escalations under your brand, delivered by TechPulse LATAM from Medellín.
[ 04 // how we work ]
No smoke. No mirrors.
Transparency, fairness and ethical practices are the bedrock of the business.
We put that in writing.
01
Genuine partnerships
Vendor relationships that work more like family alliances.
02
Customer-driven R&D
We build what customers ask for, not what is trending.
03
No fine print
Plain-English contracts. No hidden fees, no surprise charges, and product prices on the page.
04
A fair place to work
Fair wages, real benefits and flexible work.
05
Built for the long run
The next decade matters more than the next quarter.
06
An open invitation
We think ethical software is a better business. Join us in proving it.
[ 05 // where we are ]
Two offices. One team.
Headquarters
Youngsville, Louisiana
2802 E Milton Avenue, Suite 100
Youngsville, LA 70592
TechPulse LATAM
Medellín, Colombia
Our Colombian operation, and the home of our white-label dispatch and support team.
Engineering
Christopher “Ceej” Scaminaci
VP of Engineering, and the architect of QuantumOps and BillingBot. Known online as Ceej the MSP Automator, and recognized as one of the original three third-party HaloPSA implementation experts.
[ 06 // on the record ]
We talk shop in public.
Live Q&As and round tables on HaloPSA, automation and getting paid, on the TechPulse YouTube channel and the MSP Insights podcast.
[ 07 // start ]
Let’s talk shop.
No sales pitch required. Bring your Halo questions.