We transform MSP invoicing from chaos to Clarity
Enterprise-grade invoice automation that bridges the gap between your distributors and PSA. Seamlessly process billing data from Pax8, Ingram Micro, TD Synnex, D&H, ITCloud.ca, and any CSV-compatible vendor directly into HaloPSA—with full support for hardware, software, and cloud consumption billing.
Master Complex Billing Cycles
Azure Billing on Autopilot
Beyond License Counting
Comprehensive Invoice Management Solution
What is BillingBot and how does it transform MSP billing?
BillingBot is an automated billing middleware built specifically for MSPs using HaloPSA. It eliminates manual invoice processing by connecting directly to distributors like Pax8, Ingram Micro, ITCloud, D&H, Twilio and more via API, automatically importing, transforming, and posting invoices with perfect accuracy. The platform prevents revenue leakage—with documented cases showing $150,000 in annual billing errors—while reducing hours of manual work to minutes. At $99/month, it’s designed to pay for itself through recovered revenue and time savings.
Who created BillingBot and why should MSPs trust it?
Developed by TechPulse Cloud Concepts, a Master MSP that experienced these exact billing challenges firsthand, BillingBot was originally built as an internal tool that saved their own company from significant revenue loss. Led by Christopher Scaminaci (VP of Engineering), the team rebuilt the platform from scratch using modern C# .NET Blazor technology to ensure performance and reliability. Their “Ethical Software Guarantee” and transparent pricing reflect their MSP-first philosophy—they’re practitioners solving their own problem, not investors chasing profits.
Which distributors does BillingBot support today and tomorrow?
Currently, BillingBot offers full production integrations with Pax8, D&H, Ingram Micro Cloud Marketplace (Cloud Blue), Ingram Micro (hardware), Twilio, and ITCloud.ca with a Universal CSV import option for any vendor. The aggressive roadmap includes TD Synnex, Egnyte and many others—all in active development. Unlike simple reconciliation tools, BillingBot’s API-driven architecture processes actual distributor invoices with real-world pricing, discounts, and complex billing scenarios unique to each vendor.
How does BillingBot solve HaloPSA's billing limitations?
HaloPSA excels at tracking quantities but struggles with real-world distributor billing complexity. BillingBot bridges this gap by processing actual invoices with pro-rates, arrears, mid-cycle changes, and multi-month adjustments that HaloPSA can’t natively handle. It’s specifically engineered for Pax8’s unique bill-forward and bill-arrear model, automatically reconciling timing differences and ensuring every charge lands correctly.
How does BillingBot handle complex billing scenarios?
BillingBot’s invoice transformation engine provides granular control over every aspect of billing. Features include cross-client charge mapping (one-to-many or many-to-one), automated product lifecycle management (creating products on-the-fly in HaloPSA), flexible invoice behaviors (new, append, or update recurring), and intelligent line modifications (drop zeros, exclude pro-rates, apply margins). The platform maintains full accounting integration awareness, ensuring successful HaloPSA syncing with QuickBooks, Xero, and other accounting packages while respecting tax codes and income accounts.
What makes BillingBot's Azure billing capabilities unique?
BillingBot transforms Azure’s billing nightmare into manageable simplicity. While Pax8 invoices can contain thousands of consumption lines, BillingBot offers two powerful options: collapse all Azure charges into a single line per client or exclude them entirely if absorbed by the MSP. The platform automatically pulls margin data from Pax8’s API and handles the complex arrears charges that confuse most billing systems. This Azure expertise alone recovers significant revenue for MSPs who previously struggled with consumption billing.
Why choose BillingBot over competitors or manual processes?
BillingBot delivers measurable ROI through:
- Revenue Recovery: Catches every charge, credit, and adjustment that manual processes miss
- Time Savings: “Set it and forget it” automation that processes invoices without intervention
- Deep HaloPSA Integration: Purpose-built for HaloPSA rather than generic PSA compatibility
- Transparent Pricing: $99/month with all features included—no tiers, no à la carte pricing
- Proven Results: Built by MSPs who use it daily in their own business
- Continuous Innovation: 20+ features delivered in the first month, with OrderBot and AI tools coming soon
- Ethical Approach: Self-funded by services revenue, not aggressive investor models
The platform includes advanced analytics for profitability trending, bulk invoice processing, and the flexibility to target existing or new invoices—turning billing from a painful necessity into a competitive advantage.
How quickly can I get BillingBot up and running?
BillingBot offers a streamlined implementation with a 7-day free trial to test in your environment. Most MSPs are fully operational within hours, not days. The setup involves connecting your HaloPSA API, authenticating distributor accounts, mapping clients, and configuring your billing rules. Once configured, it runs autonomously—processing invoices according to your preferences without constant oversight. Comprehensive documentation at docs.techpulsecloud.com.
What happens to my existing products and SKUs in HaloPSA?
BillingBot’s intelligent product lifecycle management gives you three options: automatically create new products as they appear on invoices, map to your existing products, or manage products manually. The system respects your current product catalog while filling gaps—it can even sync new products with your accounting system (QuickBooks or Xero) automatically. This flexibility means you don’t have to rebuild your product database; BillingBot adapts to your existing setup.
How does BillingBot handle billing errors and reconciliation?
Unlike simple reconciliation tools that only flag discrepancies, BillingBot prevents errors before they happen. It processes the actual distributor invoice—including special pricing, volume discounts, and promotional rates—ensuring what you’re charged matches what you bill clients. The platform automatically handles credits, refunds, and adjustments while maintaining a complete audit trail. For complex scenarios like mid-month changes or retroactive adjustments, BillingBot’s logic ensures accuracy across billing cycles.
Can BillingBot handle my multi-company or white-label scenarios?
Yes—BillingBot’s cross-billing engine was designed for complex MSP relationships. You can map charges between companies (one-to-many or many-to-one), support white-label partnerships, and handle parent-child company structures. Whether you’re billing through a master account, splitting charges across entities, or managing reseller relationships, the platform’s flexible mapping rules accommodate your business model without manual intervention.
What kind of support and training does BillingBot provide?
BillingBot offers multiple support channels: phone support at +1 (855) 799-6996, email at support@billingbot.app. The platform includes comprehensive docs at docs.techpulsecloud.com with video tutorials and best practices. As an MSP-built solution, their support team understands your challenges—they’re not reading from scripts but drawing from real implementation experience.
How does BillingBot's pricing compare to manual processing costs?
At $99/month (including unlimited users), BillingBot typically pays for itself within the first billing cycle. Consider: if manual invoice processing takes 10-15 hours monthly (a conservative estimate for most MSPs) and you value that time at even $50/hour, you’re spending $500-750 on manual processing. Add the cost of billing errors—one documented case showed $150,000 in annual revenue leakage—and BillingBot’s ROI becomes compelling. The annual plan at $999 saves an additional $189.
What security measures protect my billing data?
BillingBot employs modern security practices including encrypted API connections, role-based access control, and secure credential storage. As a solution built by a Master MSP for their own use, security isn’t an afterthought—it’s foundational. The platform maintains audit trails for all actions and modifications, ensuring compliance and accountability. Specific security certifications and compliance details are available upon request from our team.
How does BillingBot handle tax codes and accounting compliance?
BillingBot maintains full awareness of your accounting integration, automatically respecting tax codes, income accounts, and expense categories from QuickBooks Online or Xero. The platform even supports advanced scenarios like Xero’s Avalara integration for automated US tax calculations. When creating new products, BillingBot can automatically assign appropriate accounting codes based on your rules, ensuring your books stay clean and audit-ready.
What makes BillingBot different from generic billing or reconciliation tools?
While tools like Gradient focus on PSA-agnostic reconciliation, BillingBot is purpose-built for HaloPSA’s specific architecture and limitations. It doesn’t just compare numbers—it actively transforms and processes invoices. The platform understands HaloPSA’s recurring invoice structure, product catalog, and client hierarchy, delivering deeper integration than generic tools can achieve. Plus, at $99/month with all features included, it’s priced competitively against tools offering less functionality.
What's on BillingBot's future roadmap?
TechPulse has ambitious plans beyond current capabilities. OrderBot, our procurement platform for HaloPSA, is next to be integrated into the BillingBot platform—offering real-time pricing, availability, and electronic ordering directly within your PSA. We’re developing AI tools to “reshape how you run your helpdesk” and a personalized chatbot trained on your invoice data. Hardware billing from major distributors is coming soon, expanding beyond software licensing. You can always check our roadmap out at ideas.billingbot.app
