Empowering MSPs with innovative cloud solutions developed from authentic MSP experience
Pax8 Beyond Announcement for QuantumOps! Come See Us At Booth #132!
Born in the Bayou, Forged in the Cloud, Trusted Worldwide.
We Turned Our MSP into a Global SaaS Powerhouse. Now We’re Sharing the Playbook.
MSP-Optimized Cloud Solutions
HaloPSA Authorized Partner
Masters of Middleware
We've Been Where You're Stuck. Our Team Turns MSP Headaches into Competitive Advantages. Let's Talk Shop – No Sales Pitch Required.
Why We're Different (And Why That Matters)
We’re not Silicon Valley kids with venture capital dreams – we’re MSP veterans who got tired of tools built by people who’ve never lived our reality. Every feature we build comes from actual pain we’ve experienced, not theoretical problems we imagine you might have. When you call us with an issue, you’re talking to people who’ve probably faced the same thing at 2 AM on a Sunday.
Our No-BS Approach to Everything
Transparent pricing, plain English contracts, and software that does what we say it does – revolutionary concepts, we know. We publish our prices, own our mistakes, and treat our customers like the intelligent professionals they are. No hidden fees, no bait-and-switch, no “enterprise pricing available upon request” nonsense. Just honest tools from honest people who remember what it’s like to be on your side of the vendor relationship.
Built in the Trenches, Proven in Battle
Since 2009, we’ve grown from a Louisiana MSP to a global software company, but we never forgot where we came from – mostly because we can’t. We still run an MSP. Our tools aren’t built in ivory towers – they’re forged from real experience managing real clients with real problems. We’ve dealt with the nightmare PSA implementations, the integration headaches, and the 3 AM emergencies. Now we build solutions that actually work when everything’s on fire, not just in perfect demo environments.
The PSA Reality Nobody Talks About
Your HaloPSA instance is probably held together with workarounds and wishful thinking – we get it, ours was too. We’ve seen configurations that would make the original developers cry and “creative” solutions that seemed brilliant until integration day. Our tools are built for the real world where nothing’s perfect, but we’ll be honest if your setup needs professional help before we can help you.
Ethics Aren't a Marketing Strategy (They're Our Personality)
We could have taken the easy path – obscure pricing, lock-in contracts, and features designed to extract maximum revenue. Instead, we sleep well at night knowing we’re building the company we wished existed when we were in your shoes. Fair wages for our team, transparent dealings with customers, and products that solve real problems. Turns out you can be successful without being scummy.
From Bayou to Global: The Unlikely Success Story
A Louisiana MSP becoming a global SaaS provider sounds like a fever dream, but here we are. We bootstrapped our way from fixing computers in the humidity to building cloud solutions used worldwide. No venture capital, no Silicon Valley connections, just stubborn determination and really good gumbo. If we can do it, anybody can – though we recommend skipping some of our more creative mistakes.
Your Success is Our North Star (No, Really)
Every SaaS company claims to be “customer-centric,” but most can’t name five customers without checking their CRM. We celebrate your wins, lose sleep over your challenges, and build features based on your actual feedback, not market research reports. When you grow, we grow. When you hurt, we pivot. It’s not complicated – we just remember what it’s like to depend on vendors who actually give a damn.
Support from People Who've Been (and still are) in Your Shoes
When you reach out for help, you won’t get a script-reading first-tier support agent who’s never seen a PSA in their life. You’ll get someone who’s configured endpoints, dealt with angry clients, and probably made the same mistake you’re troubleshooting. We hire MSP veterans because empathy can’t be taught, but experience can be shared. Real help from real people who really understand.